Account and login
Email address, workspace name, browser or mobile platform, and the exact login step that failed.
Tell us what broke. We will trace it.
For launch, ZipOS support runs through email. Include your workspace name, the app you were using, and the action that failed.
Useful support details.
Avoid sending passwords, API keys, full card numbers, or private secrets. Screenshots are helpful when they do not expose sensitive data.
Billing
Workspace name, plan, Stripe checkout or invoice reference if available, and whether the issue is checkout, cancellation, or access.
Invoice delivery
Invoice number, customer email domain, send time, and whether PDF generation, email delivery, or payment link access failed.
Workspace access
Workspace, company, invited user email, expected role, and whether the issue happens before or after accepting the invitation.