Data we collect
We collect the information needed to create and operate your ZipOS account, workspace, companies, and invoices.
- Account details such as name, email address, authentication identifiers, and workspace membership.
- Business data you enter, including companies, customers, invoices, products, tax settings, payment records, and related documents.
- Billing and subscription data, including plan, checkout, payment status, and Stripe customer or subscription identifiers.
- Technical data such as device, browser, IP address, request logs, diagnostics, and security events.
- Support messages and operational correspondence you send to us.
How we use data
We use data to provide, secure, improve, and support ZipOS services.
- Operate the Invoice app, workspace access, company switching, customer portal links, and billing flows.
- Authenticate users, prevent abuse, investigate security events, and enforce workspace permissions.
- Process subscriptions, invoices, payment webhooks, email delivery, and support requests.
- Monitor reliability, debug issues, measure product usage, and improve the service.
- Comply with legal, tax, security, and operational obligations.
Retention
We keep account and business records for as long as needed to provide the service, support your workspace, resolve disputes, maintain backups, and satisfy legal or financial retention requirements. Backup copies may persist for a limited period after deletion as part of normal disaster recovery practices.
Your choices
You can update most account and workspace data inside the app. Workspace admins can manage company data, users, and billing. To request access, correction, export, or deletion help, contact us from the address below. We may need to verify your identity and workspace role before acting on a request.
Contact
Questions about privacy can be sent to hello@getzipos.com.